Frankfurt Airport Arrival Concierge & Chauffeur
Everything between the jet bridge and the back seat, handled for you.
Fixed faresPrice your route in seconds.
In short
What does the arrival concierge at Frankfurt Airport do?
An arrival concierge at Frankfurt Airport is a greeter who waits airside with your name before you land and escorts you through immigration and baggage reclaim to a briefed chauffeur at the exit. If a bag fails to arrive, the greeter handles the lost-luggage desk while you go to the car.
Landing is the part of the journey with the most moving pieces: passport control, a baggage belt that may or may not be the one on the screen, and an exit you have never used before. The arrival concierge takes all of it.
Your greeter is airside before you land, holding a board with your name. They know which belt your bag is actually on, which exit puts you nearest the car, and what to do when the bag does not arrive. The lost-luggage desk is handled by them while you go to the car. Onward details are confirmed while you walk: hotel check-in time, a first meeting that moved, a second car for colleagues on a later flight.
What is included
- Greeter waiting airside before you land
- Immigration and baggage reclaim escorted
- Lost-luggage desk handled on your behalf
- Chauffeur briefed and waiting at the exit
Booking questions
- How far ahead should I book?
- 12 hours is comfortable and gets you the vehicle class you asked for. Shorter notice is often fine. Ask rather than assume. During a disruption, when everybody needs a car at the same moment, notice is the difference between a car and a queue.
- Can I cancel or change a booking?
- A transfer can be cancelled free up to 6 hours before pickup. Bookings that hold a car and a driver for you (hourly, full-day, weddings and events) need 24 hours. Changing a flight number, a time or an address costs nothing at any point.
- How do I pay, and can you invoice a company?
- For a one-off booking you can pay the driver in cash or by card, and the booking page shows any other option open to it. A company account gets a monthly invoice with VAT stated and journeys tagged to a cost centre or matter number, and passengers travelling on it never handle a payment.
- What is included in the fare?
- The fare includes tolls, parking, VAT and 90 minutes of waiting after an aircraft lands. There is no night tariff, no weekend tariff and no luggage supplement. What is quoted at booking is what appears on the invoice.
- Can you carry a wheelchair, a child seat or a pet?
- Child and booster seats come free on request. Give us the ages. A folding wheelchair travels in any class, and the Business Van is the right choice where a passenger needs room to transfer; we do not run a ramp-equipped vehicle as standard, so ask and we will say plainly whether we can cover it or arrange it. Assistance dogs always travel.
Reservations
Your car will be waiting.
Send your flight number and destination. A binding quote comes back within the hour. No account, no card until you confirm.
or call +49 1556 5891111 · answered around the clock