Frankfurt Airport Departure Concierge & Chauffeur
Kerb to gate without joining a line, on a schedule read backwards from take-off.
Fixed faresPrice your route in seconds.
In short
What does the departure concierge at Frankfurt Airport do?
A departure concierge at Frankfurt Airport times your collection backwards from gate closing, and a greeter meets you at the terminal door to handle check-in and bag drop. Fast-track lanes then take you through security and passport control to the lounge or the gate.
A departure is a countdown run in reverse, and most of it is spent standing still. We work back from the gate-closing time, collect you accordingly, and walk you through check-in, security and passport control by the shortest route the airport allows.
Your chauffeur drops you at the terminal door where a greeter is already waiting with your boarding passes checked. Bags go to the counter with them, not with you. Fast-track lanes carry you through security and passport control, and you are walked to the lounge or the gate. Whichever the clock argues for. If the flight moves while you are still in the car, we hear about it before you do and the plan changes on the way.
What is included
- Collection timed backwards from gate closing
- Check-in and bag drop handled for you
- Fast-track security and passport control
- Escorted to the lounge or the gate
Booking questions
- How far ahead should I book?
- 12 hours is comfortable and gets you the vehicle class you asked for. Shorter notice is often fine. Ask rather than assume. During a disruption, when everybody needs a car at the same moment, notice is the difference between a car and a queue.
- Can I cancel or change a booking?
- A transfer can be cancelled free up to 6 hours before pickup. Bookings that hold a car and a driver for you (hourly, full-day, weddings and events) need 24 hours. Changing a flight number, a time or an address costs nothing at any point.
- How do I pay, and can you invoice a company?
- For a one-off booking you can pay the driver in cash or by card, and the booking page shows any other option open to it. A company account gets a monthly invoice with VAT stated and journeys tagged to a cost centre or matter number, and passengers travelling on it never handle a payment.
- What is included in the fare?
- The fare includes tolls, parking, VAT and 90 minutes of waiting after an aircraft lands. There is no night tariff, no weekend tariff and no luggage supplement. What is quoted at booking is what appears on the invoice.
- Can you carry a wheelchair, a child seat or a pet?
- Child and booster seats come free on request. Give us the ages. A folding wheelchair travels in any class, and the Business Van is the right choice where a passenger needs room to transfer; we do not run a ramp-equipped vehicle as standard, so ask and we will say plainly whether we can cover it or arrange it. Assistance dogs always travel.
Reservations
Your car will be waiting.
Send your flight number and destination. A binding quote comes back within the hour. No account, no card until you confirm.
or call +49 1556 5891111 · answered around the clock