Frankfurt Airport Transit Concierge Service
A short connection at FRA, walked rather than run.
Fixed faresPrice your route in seconds.
In short
How does the transit concierge help with a connection at Frankfurt Airport?
A transit concierge at Frankfurt Airport collects you at the arriving aircraft and escorts you between terminals and through transfer security to your next flight. Re-booking is handled if the connection breaks, and a layover long enough to leave the airport can become a car into the city and back.
Frankfurt is a transfer airport, and a ninety-minute connection between terminals is not the same thing as ninety minutes of spare time. A transit concierge meets you at the arriving aircraft and takes you to the departing one by the route that actually works.
We hold the connection: the way between terminals, the transfer security check, the bus if the gate demands one, and the desk to re-book at if the inbound lands too late to make it. Where the layover is long enough to be worth leaving, the same booking becomes a car into the city and back with time built in on both sides.
What is included
- Met at the arriving aircraft
- Escorted between terminals and through transfer security
- Re-booking handled if the connection breaks
- Long layovers turned into a city run and back
Booking questions
- How far ahead should I book?
- 12 hours is comfortable and gets you the vehicle class you asked for. Shorter notice is often fine. Ask rather than assume. During a disruption, when everybody needs a car at the same moment, notice is the difference between a car and a queue.
- Can I cancel or change a booking?
- A transfer can be cancelled free up to 6 hours before pickup. Bookings that hold a car and a driver for you (hourly, full-day, weddings and events) need 24 hours. Changing a flight number, a time or an address costs nothing at any point.
- How do I pay, and can you invoice a company?
- For a one-off booking you can pay the driver in cash or by card, and the booking page shows any other option open to it. A company account gets a monthly invoice with VAT stated and journeys tagged to a cost centre or matter number, and passengers travelling on it never handle a payment.
- What is included in the fare?
- The fare includes tolls, parking, VAT and 90 minutes of waiting after an aircraft lands. There is no night tariff, no weekend tariff and no luggage supplement. What is quoted at booking is what appears on the invoice.
- Can you carry a wheelchair, a child seat or a pet?
- Child and booster seats come free on request. Give us the ages. A folding wheelchair travels in any class, and the Business Van is the right choice where a passenger needs room to transfer; we do not run a ramp-equipped vehicle as standard, so ask and we will say plainly whether we can cover it or arrange it. Assistance dogs always travel.
Reservations
Your car will be waiting.
Send your flight number and destination. A binding quote comes back within the hour. No account, no card until you confirm.
or call +49 1556 5891111 · answered around the clock