Frankfurt Airport VIP Assistance & Concierge
A greeter airside, fast-track through the queues, and the car already waiting.
Fixed faresPrice your route in seconds.
In short
What does VIP assistance at Frankfurt Airport include?
VIP assistance at Frankfurt Airport means a greeter meeting you at the aircraft door or arrivals gate, fast-track immigration and security lanes, and baggage collected and brought to your car. Bookings need at least 24 hours of notice so airport passes can be issued in time, and departures get the same service from kerb to gate.
Where the transfer starts at the aircraft door rather than the kerb. A greeter meets you as you step off, walks you through priority immigration and security lanes, and hands you to your chauffeur without your ever joining a queue.
FRA is one of Europe's largest airports and, on the wrong morning, one of its slowest. VIP assistance buys the difference: escorted routing through fast-track lanes, help at passport control, baggage collected and brought to the car, and a lounge to wait in if the schedule slips. Booked at least 24 hours ahead so the airport passes are issued in time; on departure the same service runs in reverse, from kerb to gate.
What is included
- Greeter at the aircraft door or arrivals gate
- Fast-track immigration and security lanes
- Baggage collected and brought to the car
- Lounge access while you wait
Booking questions
- How far ahead should I book?
- 12 hours is comfortable and gets you the vehicle class you asked for. Shorter notice is often fine. Ask rather than assume. During a disruption, when everybody needs a car at the same moment, notice is the difference between a car and a queue.
- Can I cancel or change a booking?
- A transfer can be cancelled free up to 6 hours before pickup. Bookings that hold a car and a driver for you (hourly, full-day, weddings and events) need 24 hours. Changing a flight number, a time or an address costs nothing at any point.
- How do I pay, and can you invoice a company?
- For a one-off booking you can pay the driver in cash or by card, and the booking page shows any other option open to it. A company account gets a monthly invoice with VAT stated and journeys tagged to a cost centre or matter number, and passengers travelling on it never handle a payment.
- What is included in the fare?
- The fare includes tolls, parking, VAT and 90 minutes of waiting after an aircraft lands. There is no night tariff, no weekend tariff and no luggage supplement. What is quoted at booking is what appears on the invoice.
- Can you carry a wheelchair, a child seat or a pet?
- Child and booster seats come free on request. Give us the ages. A folding wheelchair travels in any class, and the Business Van is the right choice where a passenger needs room to transfer; we do not run a ramp-equipped vehicle as standard, so ask and we will say plainly whether we can cover it or arrange it. Assistance dogs always travel.
Reservations
Your car will be waiting.
Send your flight number and destination. A binding quote comes back within the hour. No account, no card until you confirm.
or call +49 1556 5891111 · answered around the clock