Airline Disruption & IROP Ground Transport Frankfurt
Cancelled, diverted or timed out: vehicles moved to where the passengers are.
Fixed faresPrice your route in seconds.
In short
How does ground transport for airline disruption (IROP) at Frankfurt Airport work?
IROP transport at Frankfurt Airport gives airlines and ground handlers a direct line to a dispatcher around the clock, with sedans and vans sent to the terminal, a diversion airport or passenger hotels. A running manifest records who was carried where, and billing is per vehicle against a purchase order, settled after the event.
When an aircraft goes technical or the weather closes a runway, the problem stops being aviation and becomes ground transport at short notice. We hold capacity for exactly that and put it where it is needed.
Airlines, handlers and duty managers reach a dispatcher directly, at any hour, not a booking form. We move sedans and vans to the terminal, to a diversion airport, or to the hotel that has taken the passengers, and we keep a running manifest of who has gone where so the airline can account for them afterwards. Billing is per vehicle against a purchase order, reconciled after the event rather than negotiated during it.
What is included
- Direct line to a dispatcher, around the clock
- Vehicles moved to diversion airports and hotels
- Running manifest of passengers carried
- Billed per vehicle against a purchase order
Booking questions
- How far ahead should I book?
- 12 hours is comfortable and gets you the vehicle class you asked for. Shorter notice is often fine. Ask rather than assume. During a disruption, when everybody needs a car at the same moment, notice is the difference between a car and a queue.
- Can I cancel or change a booking?
- A transfer can be cancelled free up to 6 hours before pickup. Bookings that hold a car and a driver for you (hourly, full-day, weddings and events) need 24 hours. Changing a flight number, a time or an address costs nothing at any point.
- How do I pay, and can you invoice a company?
- For a one-off booking you can pay the driver in cash or by card, and the booking page shows any other option open to it. A company account gets a monthly invoice with VAT stated and journeys tagged to a cost centre or matter number, and passengers travelling on it never handle a payment.
- What is included in the fare?
- The fare includes tolls, parking, VAT and 90 minutes of waiting after an aircraft lands. There is no night tariff, no weekend tariff and no luggage supplement. What is quoted at booking is what appears on the invoice.
- Can you carry a wheelchair, a child seat or a pet?
- Child and booster seats come free on request. Give us the ages. A folding wheelchair travels in any class, and the Business Van is the right choice where a passenger needs room to transfer; we do not run a ramp-equipped vehicle as standard, so ask and we will say plainly whether we can cover it or arrange it. Assistance dogs always travel.
Reservations
Your car will be waiting.
Send your flight number and destination. A binding quote comes back within the hour. No account, no card until you confirm.
or call +49 1556 5891111 · answered around the clock